Reference

99cil Privacy Policy For Your Account

Our Privacy Policy explains how we handle the details you provide before account access, from phone verification to wallet status checks.

Account detailsWallet recordsDevice choicesPolicy requests
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99cil 99cil Privacy Policy For Your Account
PRIVACY SUPPORT

Get Privacy Help Near The Cashier

A clear contact path matters when your account record or payment receipt needs attention. Start from the support route in your account area and include the phone number on the account, the relevant wallet name and the date of the event. We use those details to locate the right record without asking you to send a full password.

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Account request

Ask us to explain, correct or remove an account detail through the account support path. We may request phone verification before discussing records connected with your 99cil login.

Wallet question

For DANA, OVO, GoPay or QRIS concerns, include the receipt reference and wallet status shown on your screen. We use that pairing to separate payment data from unrelated account details.

Device concern

If a mobile browser keeps a session open or shows an unfamiliar login, tell us the device type and approximate time. We can help check the session record and guide the next account step.

CONTROL YOUR DATA

Privacy Controls Behind Your Login

We keep the policy practical by connecting each data choice to an account action. Your requests are handled against the records we actually hold, and access checks help prevent one person from…

Account security

Phone verification is used before account access and before we discuss sensitive account records. Keep your login details private, and contact support if a device session does not match your own activity.

Payment records

A DANA, OVO, GoPay or QRIS reference helps us trace a receipt and wallet status. We use the payment detail for matching, checks and support rather than treating it as a general profile.

Mobile signals

Our mobile browser path may record device type, operating system and session timing. These details help us identify repeated login failures and distinguish a new device from an existing session.

Cookie choices

Cookies and similar session tools can keep your account path working and remember selected settings. You can manage browser permissions, although changing them may affect login continuity or saved preferences.

Retention period

We retain account, payment and support records while they serve the account relationship or a documented dispute, then handle removal or restriction requests according to applicable local requirements.

Change request

To request access, correction, restriction or deletion, use the support route and describe the record concerned. We may ask for phone verification so changes reach the correct account.

Privacy Policy Questions For 99cil

These Privacy Policy answers address the account, device and wallet questions we hear most often in Indonesia. If your situation involves a particular receipt, login session or game record, include that detail when you contact us so we can respond to the relevant part of the policy.

The 99cil Privacy Policy covers account details, phone verification, device and session signals, cookies, support records, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

We use your phone number to create and identify your account, complete the required verification step and help protect account discussions. We do not need your full password for a privacy request.

Yes. The Privacy Policy covers references and status details linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, so we can match receipts and check incomplete transactions.

You can ask for access to records connected with your account through the support route. Include your account phone number and the record type, then complete any identity check we request.

Send a correction request through account support and identify the detail that is wrong. We may verify your phone number first, then assess the requested change against the record we hold.

We keep account, payment and support records while they support the account relationship, a receipt check or a dispute. Removal or restriction requests are handled according to applicable local requirements.

Yes. It applies when you use the mobile browser path, including session timing, device type and cookie choices. If access or eligibility is discussed, it depends on local law and your permitted location.

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